Welcome to our comprehensive FAQ page for all your phone & accessory needs! We understand that buying a new phone or choosing the right accessories can be overwhelming. This FAQ page aims to answer all your questions and provide valuable insights to guide you through the process.
Budget: Set a realistic budget and consider phone options within that range. Needs: Identify your primary needs – camera quality, processing power, battery life, storage capacity, etc. Operating System: Choose between Android or iOS based on your familiarity and preference. Brand: Research different brands and their offerings to find the best fit for you. Contract vs. Unlocked: Consider whether you want a phone on a contract or prefer an unlocked phone. (Explain contract benefits and drawbacks)
We understand the tech world can be overwhelming. That's why we offer detailed product descriptions, buying guides, and expert reviews on our website. Additionally, our friendly sales team is always happy to chat or answer your questions by phone to help you find the perfect tech solution for your needs.
We offer a variety of secure payment methods for your convenience, including major credit cards (Visa, Mastercard, American Express), debit cards, and popular online payment options like PayPal.
We offer a range of shipping options to suit your needs and budget. You can choose from standard shipping, expedited shipping, and even next-day delivery in some areas. You'll see the available shipping options and estimated delivery times during checkout.
We want to ensure you're happy with your purchase. We offer a hassle-free return policy for most items within 7 days of purchase. You can find our detailed return policy on our website for specific terms and conditions.
Yes! Tech Buddy offers competitive bulk and wholesale pricing for businesses and organizations looking to purchase tech products in larger quantities. For inquiries about our bulk and wholesale program, please contact our dedicated sales team, They will be happy to discuss your specific needs and provide you with a personalized quote.
Online: Wider selection, competitive prices, ability to compare features easily. In-store: Hands-on experience with phones, personalized assistance from salespeople. We offer a secure and user-friendly online shopping experience with detailed product descriptions and high-quality images.
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track the progress of your order on the courier's website.
We take great care to ensure your order arrives safely and accurately. However, if you receive a damaged or incorrect item, please contact our customer support team immediately
Yes, most products we sell come with a manufacturer's warranty. The warranty period and terms will vary depending on the specific product. You can find warranty information on the product page or in the product manual.
Many of our products come with clear and easy-to-follow setup guides. We also offer helpful resources on our website, including video tutorials and troubleshooting tips. Additionally, our customer support team is always happy to assist you with setting up your new device.
What type of phone case should I get? We offer a variety of cases to suit different needs and styles. Consider factors like: protection level (slim vs. rugged), material (silicone, leather, etc.), and design (clear, patterned, etc.).
Currently, Tech Buddy operates as an online retailer. However, we are always exploring ways to better serve our customers. Stay tuned for updates on any future physical store locations!
Tech to Your Door!
Guaranteed Performance
On Spend of £99!
Tech Experts, Here for You 24/7!
